What happens next?

Thanks for reaching out! You’ve taken the first step toward getting the settlement you actually deserve. Here’s what happens from here:

You’ll hear from a Claimel advisor within 24 hours.
If it’s urgent or you want to speak right away, you can always call us directly.

Q: What will you need from me?

We may ask for additional documents — like your claim letter, insurer’s offer, or photos of your car — if you haven’t submitted those already. Don’t worry, we’ll walk you through everything.

Q: Do I need to tell my insurer about you?

Yes — and we’ll make it easy. During your first call, we’ll guide you on how to CC us in your insurance emails or notify your adjuster that Claimel is representing you.

Q: Who will contact me?

One of our experienced settlement consultants will contact you by your preferred method (phone, text, or email). They’ll introduce themselves and review your submission with you.

Q: When will I hear from you?

Q: Will you negotiate with my insurance company directly?

Yes. Once you authorize us, we’ll take over the back-and-forth and handle everything. You’ll get regular updates, and nothing will be agreed to without your approval.

Q: When and how do I pay you?

Only if we succeed. After you receive a better payout than your insurer’s original offer, we’ll invoice you for the cut of the increased amount. If there’s no increase, you pay nothing.

Q: Is my information safe?

Absolutely. We take data privacy seriously and follow strict confidentiality protocols. Your personal and claim information stays secure.

Q: What if I have more questions?

We’re here for you. You can reply to your confirmation email or use the chatbot in the corner of this page to speak with a real person anytime.