Frequently asked questions

What does Claimel do?
We specialize in maximizing car insurance settlements, especially for total loss claims. We negotiate directly with your insurer so you get the payout you actually deserve.
Do you work for the insurance company?
No. We’re fully independent and only work for you, the policyholder.

When should I contact Claimel?
As early as possible! Whether you’ve already filed a claim or not, the sooner we’re involved, the better the outcome.
Can you help after I’ve already accepted the offer?
Usually not. We need to be involved before you agree to the insurer’s settlement.
What if I’ve already filed my claim?
That’s totally fine. We can still jump in and negotiate on your behalf.

How much does Claimel charge?
We only take a small share of the increased amount we help secure. If we don’t get you a better offer, you pay nothing.
When do I pay Claimel?
After you receive your payout from the insurer, we invoice you for our share of the additional amount.

Is my information safe with you?
Absolutely. We never share your information with third parties and comply with all Canadian privacy laws.
How will you communicate with me?
You choose — we can keep you updated by email, text, or phone calls.