How and When to file an accident report

Learn when and how to report a car accident in Canada to protect your insurance claim. After a collision, time is critical. Failing to notify your insurer promptly can risk your payout. This guide outlines the key steps and details you need to report an accident correctly, including what documents to have ready and who to contact. Whether it’s a minor fender bender or a serious crash, knowing your reporting duties helps you stay protected.

A.J

5/12/20251 min read

Following an accident, you must file a report with your broker, agent or insurance company within seven days, or as quickly as possible after that. Failing to report within a reasonable amount of time may result in your insurance company not honouring your claim.

  • You will need to provide the following when making your report:

  • Your policy number

  • Make, model, year, registration and licence plate number of the vehicle

  • Accident details: driver’s name and licence number if the driver was not the registered owner

  • Date, time and location of the accident

  • Extent of any injuries

  • Number of passengers involved

  • Extent of damage to the vehicle

  • Your description of the accident

  • Names and driver’s licence numbers of all drivers involved

  • Names of insurance companies, and auto insurance policies of all drivers involved

  • The name and badge number of the investigating officer – if the accident was reported to police